Online Reputation Management

Online Reputation Management 2017-07-31T11:12:19+00:00

About the Program

TrustYou‘s 4-in-1 solution allows you to increase reviews on Google, receive onsite feedback through messaging channels, influence scores on more than 100 travel sites, and monitor your online reputation. This will allow you to see, understand, and leverage traveller insights to boost positive guest experiences in real-time, improve your hotel rating, and attract future guests.

Analytics
Monitor all 3rd party reviews and social content with quick response links, scheduled and on-demand reporting, competitor data, and more in TrustYou’s Reputation Management Dashboard.

Surveys
Through TrustYou, guests can share their survey review directly on Google, increasing your review content ahead of your competition to drive more bookings.

Marketing
Easily ‘plug and play’ TrustYou’s marketing widgets on your website to keep customers in your ecosystem and booking directly.

Messaging
Utilize guest messaging solutions to communicate with guests while they are onsite, increase service levels, and create more positive guest experiences.

Benefits to AHLA Members

  • Extremely discounted rates;
  • Access to a free review widget for your hotel website;
  • The ability to properly collect and respond to reviews from all channels; and
  • Visualization of a number of important data points, including how you benchmark against your competition and total and new reviews.

Get Started

Find out what people are saying about your hotel by visiting TrustYou. For more information, contact Katelyn Gudjohnsen, Key Account Manager, at 1.858.412.0839.