Uncertainty about the current situation is causing anxiety for employees and employers alike. Federal, provincial, and municipal governments are helping with various support programs.

This information is intended for informational purposes only. Businesses and individuals should consult their accountant, financial advisor, or government authorities before applying or making decisions about how they should use this information.

Federal Support

Employment Insurance (For those who have lost their job or are being laid off because of COVID-19 and are not sick)

Employment Insurance (EI) provides regular benefits to individuals who lose their jobs through no fault of their own (e.g. shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can’t find a job.

Apply for EI Regular Benefits

Employment Insurance (For those affected by COVID-19 & placed in quarantine only)

Employment Insurance (EI) sickness benefits can provide you with up to 15 weeks of financial assistance if you cannot work for medical reasons.

Apply for EI Sickness Benefits

Canada Recovery Sickness Benefit (CRSB)

The Canada Recovery Sickness Benefit (CRSB) gives income support to employed and self-employed individuals who are unable to work because they are sick or need to self-isolate due to COVID-19, or have an underlying health condition that puts them at greater risk of getting COVID-19.

Learn More: CRSB

Canada Recovery Caregiving Benefit (CRCB)

The Canada Recovery Caregiving Benefit (CRCB) gives income support to employed and self-employed individuals who are unable to work because they must care for their child under 12 years old or a family member who needs supervised care.

Learn More: CRCB

Canada Child Benefit (CCB)

The Canada child benefit (CCB) is administered by the Canada Revenue Agency (CRA).

Learn more: Child Care Benefit
Overview of Child & Family Benefits

Mental Health Support

Everyone reacts differently to stressful situations. It can depend on a person’s personality and experiences, their social and economic circumstances, and the availability of local resources. Stress can also contribute to workplace harassment and bullying.

Learn more about supporting your employees, as well as yourself, at this stressful time.

Family Violence Support

Isolation is a risk factor for family violence. If you are experiencing family violence, please seek help.

Resources for Family Violence

Helping Your Employees Navigate COVID-19

Mortgage Deferrals

  • Many banking institutions in Canada have made a commitment to work with personal & business banking customers on a case-by-case basis to provide flexible solutions to help them manage through COVID.
  • Contact your bank to make arrangements:
BMO 1-877-788-1923
CIBC 1-877-454-9030
RBC 1-800-769-2511
Scotiabank 1-833-315-4357
TD 1-888-730-0075
National Bank of Canada 1-844-394-4494
ATB 1-800-332-8383

Property taxes

Please check with your city/town for any accommodations being made for property tax payments.

Please contact us at WeHelpHotels@ahla.ca or 780.436.6112 (toll-free 1.888.436.6112) if you have other questions or need additional support.