Uncertainty about the current situation is causing anxiety for employees and employers alike. Federal, provincial, and municipal governments are helping with various support programs.

This information is intended for informational purposes only. Businesses and individuals should consult their accountant, financial advisor, or government authorities before applying or making decisions about how they should use this information.

Provincial Support

Critical Worker Benefit

The Critical Worker Benefit provides a one-time payment of $1,200 to eligible Albertans, in recognition of their hard work providing critical care and services. The following categories of workers in hotels are eligible:

  • light duty cleaners, janitors and specialized cleaners working in commercial, institution and industrial locations
  • workers in full-service restaurants and limited services eating places – workers must be primarily involved in the preparation, cooking or service delivery in an eligible establishment
  • security guards
  • limousine drivers

Your employer must apply on your behalf. They can do this by logging into their My Alberta Digital ID for Business. The application deadline for the current phase of the CWB program is September 17, 2021, but the application portal may close earlier once funding has run out. The AHLA encourages you to apply as soon as possible to ensure your employees can take advantage of this benefit.

Apply for Critical Worker Benefit

Federal Support

Canada Workers Benefit

The Government of Canada has expanded the eligibility criteria for the Canada Workers Benefit, allowing one million more Canadians to benefit from the program. The Canada Workers Benefit is a refundable tax credit to help workers earning less than:

  • $32,244 as single Canadians, without children;
  • $42,197 as single-earner families; or
  • $56,197 as double-earner families.

You can claim the CWB when you file your income tax return.

More about Canada Worker Benefit

Federal Support

Employment Insurance (For those who have lost their job or are being laid off because of COVID-19 and are not sick)

Employment Insurance (EI) provides regular benefits to individuals who lose their jobs through no fault of their own (e.g. shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can’t find a job.

Apply for EI Regular Benefits

Employment Insurance Sickness Benefits (For those affected by COVID-19 & placed in quarantine only)

Employment Insurance (EI) sickness benefits can provide you with up to 15 weeks of financial assistance if you cannot work for medical reasons.

Apply for EI Sickness Benefits

Canada Recovery Sickness Benefit (CRSB)

The Canada Recovery Sickness Benefit (CRSB) gives income support to employed and self-employed individuals who are unable to work because they are sick or need to self-isolate due to COVID-19, or have an underlying health condition that puts them at greater risk of getting COVID-19.

Learn More: CRSB

Canada Recovery Caregiving Benefit (CRCB)

The Canada Recovery Caregiving Benefit (CRCB) gives income support to employed and self-employed individuals who are unable to work because they must care for their child under 12 years old or a family member who needs supervised care.

Learn More: CRCB

Canada Child Benefit (CCB)

The Canada child benefit (CCB) is administered by the Canada Revenue Agency (CRA).

Learn more: Child Care Benefit
Overview of Child & Family Benefits

Mental Health Support

Everyone reacts differently to stressful situations. It can depend on a person’s personality and experiences, their social and economic circumstances, and the availability of local resources. Stress can also contribute to workplace harassment and bullying.

Learn more about supporting your employees, as well as yourself, at this stressful time.

Family Violence Support

Isolation is a risk factor for family violence. If you are experiencing family violence, please seek help.

Resources for Family Violence

Please contact us at WeHelpHotels@ahla.ca or 780.436.6112 (toll-free 1.888.436.6112) if you have other questions or need additional support.