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The federal and provincial governments are providing financial support help businesses manage at this time. The AHLA encourages you to talk to your lender(s) about how COVID-19 is impacting your business, and keep them informed about your financial situation.

We will update this list as more information comes available. This information is intended for informational purposes only. Businesses should consult their accountant, financial advisor, or government authorities before applying or making decisions about how they should use this information.

David Lund, the Hotel Financial Coach, has some tips about how hotels can manage during a financial crisis.

Federal Resources

Canada-Alberta Job Grant (CAJG)

  • Provides up to $15,000 per trainee to help them develop skills to find and keep a job.
  • Eligibility has been expanded until February 28, 2022 to include employed family members and business owners with fewer than 5 employees.
Learn more: CAJG

Highly Affected Sectors Credit Availability Program (HASCAP)

  • Thanks to the lobbying efforts of the Hotel Association of Canada (HAC), the federal government has officially launched the Highly Affected Sectors Credit Availability Program (HASCAP). This is a new COVID-19 relief program to help the hardest-hit businesses with additional financing. Through this program, the Business Development Bank of Canada (BDC) will work with participating Canadian financial institutions to offer government-guaranteed, low-interest loans of up to $1 million.
  • Terms of the Program:
    • Eligible businesses can start applying as early as February 1 at principal financial institutions and more widely by February 15.
    • As a first step, you must contact your primary financial institution to get more information and to apply.
      • You can only apply to one financial institution – your primary lender.
      • If your primary lender is not participating in the program, only then may you apply via another financial institution.
    • The program will be available until June 30, 2021
  • An applicant business must:
    • Be a commercial enterprise whose intent is to generate revenue from the sale of goods or services that is at least sufficient to cover its operating expenses and service its debt.
    • Have been financially stable and viable prior to the current economic environment.
    • Not have an impaired loan as at March 1, 2020, or the eligible loan closing date.
    • Other eligibility requirements may apply
  • You must also fall into one of the following categories:
    • If your hotel has received the Canada Emergency Wage Subsidy (CEWS) or the Canada Emergency Rent Subsidy (CERS):
      • You must provide Canada Revenue Agency attestation forms demonstrating a minimum 50% revenue decline, for at least 3 months, within the 8-month period prior to the date of your HASCAP application.
    • If your hotel did not receive CEWS or CERS and is eligible for it:
      • You must apply for CEWS or CERS.
    • If your hotel does not qualify for CEWS or CERS:
      • You must provide financial statements that reflect at least three months (which do not need to be consecutive) of monthly year-over-year revenue decrease of a minimum of 50% per month, within the 8-month period prior to the date of your HASCAP application.
    • Your financial institution will require the above information to process your request.
Learn more: HASCAP

Federal Resources

Canada Emergency Rent Subsidy (CERS)

Apply Now: CERS Program

Small & Medium-Sized Enterprise (SME) Loan & Guarantee Program

  • Additional support and access to credit through your financial institution
Learn more: BDC

Business Credit Availability Program (BCAP)

Provides more than $10 billion of additional support to businesses experiencing cash flow challenges through Export Development Canada (EDC) and the Business Development Bank of Canada (BDC).

Learn more: BDC
Learn more: EDB

Canada Emergency Business Account (CEBA)

  • Implemented by eligible financial institutions in cooperation with Export Development Canada (EDC)
  • Interest-free loans for small businesses and not-for-profits to help cover their operating costs while revenues are temporarily reduced because of COVID-19.
  • Small businesses and not-for-profits should contact their financial institution to apply
Learn more: Government of Canada website

Regional Relief Recovery Fund (RRRF)

  • Will mitigate the financial pressure faced by businesses, including hoteliers.
  • May provide some relief to hoteliers who have had difficulty in accessing existing liquidity options.
  • RRRF funding in Alberta, British Columbia, Manitoba, and Saskatchewan will be provided by Western Economic Diversification Canada (WD).
  • Businesses that have received support from other Government of Canada relief funding measures but require additional funding to mitigate liquidity pressures may still apply.
Apply Now: Government of Canada website

Canada Small Business Financing Program

  • Makes it easier for small businesses to get loans from financial institutions by sharing the risk with lender.
Learn more: Government of Canada brochure

Provincial Resources

Alberta Jobs Now Program

  • Up to $370 million to help businesses and non-profit organizations support jobs for unemployed and underemployed Albertans.
  • Covers 25% of an employee’s salary for a 52-week period, up to a maximum of $25,000 per employee.
  • Can be used to cover salary or training costs.
  • Employers who hire persons with disabilities will receive a larger grant.
Learn more: Alberta Jobs Now Program

Small and Medium Enterprise (SME) Relaunch Grant

  • To be eligible for the Small and Medium Enterprise Relaunch Grant, a property must:
    • have fewer than 500 employees,
    • been ordered to close or curtail operations in April or May 2020 as a result of COVID-19, and
    • have experienced a revenue reduction of at least 30% in April or May 2020 as a result of COVID-19.
  • Businesses that meet the program’s eligibility criteria will be able to apply for 15% of their pre-COVID-19 monthly revenue up to:
    • a maximum of $5,000 in funding for their first payment, PLUS
    • a maximum of $15,000 for their second payment.

Eligibility for First Payment:

  • For the first payment, applicants will need to show the revenue drop for April or May 2020 during the application process. See page 11 of the government’s SME Relaunch Grant guide for more information.

Eligibility for Second Payment:

  • The second payment is not based on a specific revenue drop.
  • The information provided during the first application is used to calculate the benefit amount for the second payment (3 times the initial payment).
  • The hotel must be operating in a region affected by the public health orders in effect from November 6, 2020, including any rescinded health orders, and must have been required to curtail operations by those public health orders. The health orders that came into effect on December 8 and December 13 apply to the entire province.

NEW April 2021 Third Payment:

  • Businesses affected by the most recent public health orders may qualify for another payment of up to $10,000. The government has informed the AHLA that hotels that meet the eligibility criteria AND can detail how their operations were impacted by public health orders may apply.
  • Application deadline extended to June 30, 2021.
  • This grant will also be available to new businesses that began operating between March 1, 2020 and April 30, 2021.
  • To qualify, a hotel must:
    • Have less than 500 employees (full time, part-time, and contract combined). Seasonal businesses may use the number of employees from the year prior to when the COVID-19 public health orders were introduced, or the average number of employees over the 3 years prior.
    • Have been required to temporarily close or curtail operations due to the April 2021 COVID-19 public health orders and be able to detail how and when operations were required to be closed or curtailed.
    • Be open or plan to reopen as public health orders are lifted.
    • Have experienced a reduction in revenue of at least 30% as a result of the COVID-19 public health orders:
      • Applicants can choose any month between the stated times to maximize their benefit payment and meet the required 30% revenue reduction.
      • Businesses that opened on or before Feb 29, 2020 must demonstrate that reduction by comparing a month between November 2019 – April 2020 to the same month in the following year.
      • New businesses that opened between March 1, 2020 – March 31, 2021 must demonstrate that reduction by comparing a month between April 2020 – April 2021 to a month between November 2020 – April 2021.
      • Businesses with multiple permanent physical establishments in Alberta that have seen revenue reduction are eligible to apply for funding for each establishment. This includes scenarios where a business has more than one location that has seen revenue reduction of at least 30% due to COVID-19 public health orders. Applicants will be required to submit separate applications for each location, and check the appropriate box in the application form.
    • If any other payments, grants, or amounts were received from federal or provincial government sources or from insurance to replace or compensate for the loss of revenue (other than the sources listed above), your business is not eligible to apply.
    • To Calculate Your Revenue:
      • The spring 2021 payment is calculated as 15% of the eligible business’ revenue from the chosen month to a maximum of $10,000.
      • When determining the revenue amount for the chosen months, in addition to sales revenue, applicants must also include amounts received from the permitted COVID-19 support programs listed in the eligibility criteria.
      • Amounts received from other supports must be prorated and added to the appropriate revenue month used in the application.
    • Funds May Be Used For:
      • Physical barriers
      • Personal Protective Equipment (PPE)
      • Disinfecting supplies
      • Rent
      • Employee wages
      • Replacing inventory
      • See attached guidelines for other acceptable uses

To apply:

  1. Read the SME Relaunch Grant guidelines and Companion Guide.
  2. Create a MyAlberta Digital ID (MADI) account. Detailed instructions about how to do this are available in the Companion Guide. For this program, you are only required to register for a basic MADI account using a valid email (you are not required to register for a Verified Account, and do not need to verify your account with a valid driver’s licence or identification card).
  3. Once you have created a MADI account, login to the online application portal to complete your application.
Learn more: SME Grants

Deferral & Abatement of Tourism Levy Payments for Hotels

Learn more: Government of Alberta Tourism Levy

Deferral of Workers’ Compensation Board (WCB) Premium Payments

  • WBC has deferred 2020 WCB premium payments for all private sector employers until 2021
  • When invoicing resumes in 2021, small- and medium-sized employers (those with $10 million or less in insurable earnings) will only be required to pay 50% of their 2020 premiums. The other 50% will be paid by the Government of Alberta.
  • By deferring premium payments, all private sector employers will benefit from having increased financial liquidity; roughly $350 million in premiums will be waived to support 183,000 small- and medium-sized employers during these difficult economic times
Learn more: WCB Fact Sheet

Utility Payment Deferral

Learn more: Government of Alberta website

Additional Resources

Alberta Tax Relief Updates

  • Altus Group is monitoring Alberta tax relief programs, including municipal property taxes, and posts information on their website as it is released.
Alberta Tax Relief Updates

Mortgage Deferrals

  • Many banking institutions in Canada have made a commitment to work with personal & business banking customers on a case-by-case basis to provide flexible solutions to help them manage through COVID.
  • We encourage you to talk to your lender to make arrangements, and keep them informed about your financial situation:
BMO 1-877-788-1923
CIBC 1-877-454-9030
RBC 1-800-769-2511
Scotiabank 1-833-315-4357
TD 1-888-730-0075
National Bank of Canada 1-844-394-4494
ATB 1-800-332-8383

Additional Liquidity & Credit Resources

Resources for Canadian Businesses (Government of Canada)

Hospitality Financial Leadership- What to Do in a Financial Crisis (David Lund, The Hotel Financial Coach)

FAQs for Reporting Financial Metrics (Smith Travel Research, PDF download)

Property Closures

In the unfortunate event that you decide to close your property, the AHLA has prepared a Sample Property Closure Checklist (Word doc file download) to assist you.

Please contact us at WeHelpHotels@ahla.ca or 780.436.6112 (toll-free 1.888.436.6112) if you have other questions or need additional support.