On this page:
General COVID-19 Information
Protecting Staff & Guests
Liquidity for Your Hotel
Managing Your Staff
Resources for Employees
As concerns about the COVID-19 Coronavirus spread, The AHLA is working to ensure its members have current and accurate information about the COVID-19 Coronavirus.
AHLA Tools & Templates
COVID-19 Guide for Alberta Hotels (A printable resources to help you navigate the COVID-19 outbreak)
Sample property closure checklist (courtesy of an AHLA member)
General COVID-19 Information
Government & Health Authorities
- Coronavirus Info for Albertans
- COVID-19 Self-Assessment Tool
- COVID-19 FAQs for Public
- Social Distancing Guidelines
- Frequently Asked Questions on COVID-19 for Young Children & Students
The World Health Organization (WHO): COVID-19 Situation Reports
Industry Updates
Protecting Staff & Guests
Visit our Protecting Staff & Guests web page for more in-depth information about programs, information, and resources.
Self-Isolating Guests
- Recommended procedures for hotels with self-isolating guests– for internal hotel use
- Information for self-isolating guests (Word doc download)- to give to guests
- Information for self-isolating guests (PDF download with AHLA logo)- to give to guests
- Self-Isolation Information Sheet (Government of Alberta)
Personal Protective Equipment, Cleaning & Disinfection
- Cleaning & disinfecting public spaces (Government of Canada)
- Approved hard surface disinfectants & hand sanitizers (Government of Canada)
- Proper glove removal & disposal (Centers for Disease Control)
- “Do not mix these cleaning products” poster (Courtesy of Bluffton Township Fire District, South Carolina)
If you have further questions about personal protective equipment, cleaning & disinfecting, or health & safety, please email Erica Blewett, Health & Safety Advisor.
Food & Beverage
- Public Health Recommendations for Food Establishments (Alberta Health Services)
- Dishwashing Requirements (Alberta Health Services)
Emergency Preparedness
- Emergency preparedness planning (Government of Alberta)
- Key planning recommendations for mass gatherings in the context of the current COVID-19 outbreak (World Health Organization)
Pools & Water Systems
- Guidance for Flushing Water Systems (Government of Alberta)
- Guidance on Temporary Pool Closure (Pool Water Treatment Advisory Group)
Posters, Signage & Educational Materials
- Help Prevent the Spread Posters (Government of Alberta)
- COVID-19 Signage & Posters (Alberta Health Services). Includes:
- Cover your Cough
- How to Hand Wash
- How to Use Alcohol-based Hand Rub
- COVID-19 symptoms in comparison to the flu & the common cold
- COVID-19 Awareness Resources (Government of Canada). Includes posters on:
- COVID-19 information
- Proper hand washing techniques
- How to self-isolate
- Infection Prevention Poster for Hospitality Industry (Ecolab)
- Stop the Spread of Germs (COVID-19) poster (Centers for Disease Control and Prevention)
- Protection Measures Videos (World Health Organization)
- Pandemic Products & Resources: fact sheets, e-learning, posters, publications & podcasts (Canadian Centre for Occupational Health and Safety)
Liquidity for Your Hotel
Visit our Liquidity for Your Hotel web page for more in-depth information about programs, information, and resources.
Liquidity Programs & Information
- Resources for Canadian Businesses (Government of Canada)
- Deferred tax filing & payment deadlines (Canadian Revenue Agency)
- Protecting Alberta’s families & economy (Government of Alberta)
- Premium relief for employers (Workers’ Compensation Board)
- Support for entrepreneurs impacted by COVID-19 (Business Development Bank of Canada)
- Temporary guidelines for modified operations (Hotel Association of Canada)
- FAQs for Reporting Financial Metrics (Smith Travel Research, PDF download)
Property Closures
- In the unfortunate event that you decide to close your property, the AHLA has prepared a Sample Property Closure Checklist (Word doc file download) to assist you.
Managing Your Staff
Visit our Managing Your Staff web page for more in-depth information about programs, information, and resources.
Staffing & Labour Resources
- Temporary wage subsidy for employers (Government of Canada)
- Work-sharing program (Government of Canada)
- Resources for Canadian Businesses (Government of Canada)
- Supplemental Unemployment Benefit Program (Government of Canada)
- Temporary layoffs (Government of Alberta)
- Payroll & COVID-19 (Canadian Payroll Association)
- Sample layoff letter (Word doc download)
Resources for Employees
Visit our Resources for Employees web page for more in-depth information about programs, information, and resources.
Programs & Support for Employees
- *Employment Insurance (EI) benefits (Government of Canada)
- *EI sickness benefits (Government of Canada)
- *Canada Emergency Response Benefit (Government of Canada)
*For information about the difference between these benefits, please see Resources for Employees.
- Helping Canadians with the economic impact of COVID-19 (Government of Canada)
- COVID-19 supports for Albertans (Government of Alberta)
Mental Health Support
- Mental health help line (Alberta Health Services) (available 24/7 to provide advice and referrals to community supports near you): 1-877-303-2642
- Addiction help line (Alberta Health Services)
- Help in tough times (Alberta Health Services)
- Text4Hope (Alberta Health Services)
- Mental health and coping with COVID-19 (Centers for Disease Control and Prevention [CDC])
- Talking with children about COVID-19 (CDC)
- COVID-19 Outbreak- Protecting Your Mental Health (Canadian Mental Health Association)
- 6 tips to respond to employee anxiety about COVID-19 (Canadian Mental Health Association)
- Tactics for Maintaining Mental Fitness During the COVID-19 Pandemic (Weekly webinars by AMHSA, CSSE, Howatt HR Consulting & AUMA)
- Mental Health & COVID-19 (Series of videos by the Conference Board of Canada)
- Mental health and psychological resilience during the COVID-19 pandemic (World Health Organization)