The COVID-19 situation is having a significant impact on hotels. The AHLA is working hard to ensure our members are getting the support they need. Please visit our resources below for resources, and please contact Tracy Douglas-Blowers, Director of Membership & Industry Relations, at tdblowers@ahla.ca or 780.423.9227 if you have other questions or need additional support. We will be updating these pages regularly.

AHLA Safe Accommodation Promise (ASAP)

As the provider of health & safety information and resources for Alberta hotels, the AHLA has developed the AHLA Safe Accommodation Promise (ASAP) to help hotels:

  1. Understand their responsibility to provide a safe environment for guests and staff, and what this entails.
  2. Provide assurance to guests and staff that their property is a safe place to stay or work.
AHLA Safe Accommodation Promise

AHLA Staying Safe Guide

This guide was developed to help hotel owners, managers, and staff:

  • reopen safely and successfully while COVID-19 poses a significant risk to public health,
  • understand and comply with current legislation and public health recommendations, and
  • assure employees and guests that your hotel is a safe place to work and stay.
AHLA Staying Safe Guide

Quick Links: COVID-19 & Recovery

Where do you go for the latest government updates? Emergency preparedness planning tools? COVID-19 posters and other assets? Our Quick Links page will direct you to key resources to help you navigate the pandemic.

Quick Links: COVID-19 & Recovery

Protecting Guests & Staff

The COVID-19 situation is having a significant impact on hotels, including their ability to offer steady work hours to their employees. The AHLA has received a number of inquiries about how to handle staffing and layoffs during this time and we have answers for some of the main questions we are hearing about employers’ responsibilities during this situation.

Protecting Guests & Staff

Liquidity for Your Hotel

Financial programs to help hotels manage during the COVID-19 situation.

Liquidity for Your Hotel

Managing Your Staff

Programs to help you manage staffing & labour during the COVID-19 situation.

Managing Your Staff

Resources for Employees

Uncertainty about the current situation is causing anxiety for employees and employers alike. Federal, provincial, and municipal governments are helping with various support programs.

Resources for Employees

Business Resources

These businesses offer products and services that can support your business during the pandemic.

Business Resources

Please contact Tracy Douglas-Blowers, Director of Membership & Industry Relations, at tdblowers@ahla.ca or 780.423.9227 if you have other questions or need additional support.