Picture this: your hotel is bustling with guests enjoying their stay when suddenly, a fire alarm blares, or news of an approaching wildfire sends everyone into a frenzy. Emergencies like natural disasters, fires, medical crises, or security issues can strike at any moment, throwing normal operations into chaos. That’s why having solid emergency plans in place isn’t just a good idea—it’s absolutely crucial.

The AHLA has your back! We’ve created resources designed to help you prepare and plan for any type of emergency. From the initial response to getting back on your feet afterwards, AHLA’s toolkit covers it all:

1. Hotel Emergency Preparedness Guidelines: These comprehensive guidelines lay out everything you need to know to develop a robust emergency preparedness plan tailored to your hotel’s unique needs.

2. Accommodation for Others: In times of crisis, your hotel may need to accommodate individuals displaced by the emergency. AHLA’s resources provide guidance on how to handle these situations with compassion and efficiency.

3. Evacuation and Closure: Knowing when and how to evacuate your hotel safely is crucial. AHLA’s guidance helps you navigate the complexities of evacuation procedures and temporary closure protocols.

4. Ongoing Operations: Even during emergencies, certain hotel operations must continue to ensure the safety and well-being of guests and staff. AHLA’s resources offer insights into maintaining essential services during crisis situations.

5. Planning Ahead: The key to effective emergency response is proactive planning. AHLA’s tools help you anticipate potential risks and develop strategies to mitigate them before disaster strikes.

6. Re-Entry and Re-Opening: Once the storm has passed or the emergency subsides, getting your hotel back up and running smoothly is the next challenge. AHLA provides guidance on re-entry procedures and reopening protocols to ensure a seamless transition.

When it comes to emergency preparedness, there’s no room for complacency. By leveraging AHLA’s resources and following these best practices, hotels can ensure the safety and well-being of their guests and staff, maintain their reputation, and emerge stronger in the face of adversity. So, don’t wait until disaster strikes—start preparing today!

If you have had to evacuate or close your property, please let us know at wehelphotels@ahla.ca