Current CMOH Order(s)

General Restrictions

High case regions are areas with at least 50 cases per 100,000 people, and at least 30 active cases. Find the case rate for your region.

  • Working from home: Remains mandatory unless the employer requires the employee’s physical presence to operate effectively.
  • Workplace protocol: When employees must be at work, they must mask for all indoor settings, except in work stations or where two-metre physical distancing or adequate physical barriers are in place.
  • Masks: Mandatory in all indoor public spaces and workplaces across the province.
  • Indoor social gatherings: NOT PERMITTED, including gatherings in workplaces. This will be enforceable with fines.
  • Outdoor gatherings:
    • LOW-CASE REGIONS: 10 people maximum, but attendees should remain distanced at all times and follow all public health measures.
    • HIGH-CASE REGIONS: 5 people maximum (2 household cohorts maximum is encouraged)
  • Outbreak protocol: Any workplace with transmission of 3 or more cases will be required by health officials to close for 10 days. Recognizing each work place is unique, this will be assessed on a case-by-case basis with consideration of the transmission issues, actions taken to address these issues, the type of business and implications of what a 10-day closure could mean on the broader public interest. For more information, see section 11 of CMOH order 19-2021.
  • Enforcement: Restrictions will be enforced with $2,000 fines.

Hotels & Guest Rooms:

  • Hotels can continue to take walk-in guests.
  • Hotel guests are not permitted to host visitors from outside their immediate household in their rooms.
  • Individuals who reside on their own can have their two close contacts stay with them in a hotel room, with the following restrictions:
    • An individual who lives alone may stay with both of their close contacts, IF both of the close contacts live on their own.
    • If the close contacts do not live alone, only one close contact may stay with the individual who lives alone.

Food & Beverage:

  • In-person service is not permitted indoors OR on patios.
  • Restaurants, pubs, bars, lounges, and cafes can open for takeout, curbside pickup, delivery/room service only

Events, Meeting Rooms, Banquet Halls, Trade Shows & Conference Centres:

  • Hotels may rent out meeting rooms for the following purposes:
    • For a wedding ceremony of up to 10 people or a funeral service (20 people maximum in low-case regions, 10 people maximum in low-case regions):
      • this number includes any person providing production or technical support
      • this number does NOT include funeral service or facility staff, funeral clergy, or event organizers who are not considered invited guests
      • receptions are NOT permitted
      • masks are mandatory unless all attendees are from the same household
      • attendees must remain 2 metres apart, unless they are members of the same household
      • production and technical support must wear a face mask and remain 3 metres away from anyone attending the ceremony or service (except from other production and technical support people)
    • For the following purposes, guests MUST book appointments to use these facilities and follow public health protocols while using these spaces (masking, physical distancing, posting signage about hand washing & physical distancing, etc.) See the AHLA Safe Accommodation Promise guide to for health & safety guidance related to meetings.
      • to provide health care services
      • to provide child care services
      • for elections purposes and related activities
      • to undertake jury selections and jury trials
      • as a shelter for vulnerable persons
      • as a place of worship
      • as an indoor market
      • as a location for blood donation and collection activities
      • as a location for mutual support meetings
      • as a location for charitable activities including but not limited to food, clothing, and toy collection and distribution
      • to provide counselling services
      • to provide consular services
      • to provide Federal Mediation and Conciliation services
      • as a location for professional or other certification activities, including but not limited to recertification training or exams
      • to provide a location for group physical activity to occur
      • as a location for the exclusive use of a person and any member of their household
  • Any other type of meeting not listed here is not permitted in hotels at this time. 
  • Hotel meeting rooms can no longer be used to broadcast a virtual meeting, unless an exemption is granted by AHS.

Swimming Pools, Hot Tubs & Fitness Centres:

  • All indoor pools and fitness centres — including those in hotels — must be CLOSED at this time.
  • Outdoor pools can remain open for exclusive household use in LOW-CASE REGIONS ONLY. Find out if you are in a low-case region.
  • Unfortunately, the Government of Alberta website states that hotels pools may still be open. The AHLA has been in contact with the government, and has confirmed that their website is NOT up to date. All indoor pools and fitness centres must indeed be closed at this time.

Spas and Personal & Wellness Services:

  • Includes hair salons, barbers, nail salons, estheticians, tanning, laser services, tattoos, piercing, reflexology & flotation tanks.
  • LOW-CASE REGIONS: Hotel spas may continue to book services by appointment. Walk-ins are not permitted.
  • HIGH-CASE REGIONS: Personal & wellness services must close.

VLTs:

  • The VLT network is closed until the public health order is lifted.
  • VLTs should be left powered on so AGLC can perform checks and software maintenance.
New Measures at a Glance

Frequently Asked Questions for Hotels:

The AHLA has reached out to the government for clarification of restrictions for hotels:

Do the restrictions mean that walk-in guests cannot be accepted?

No, guests may still walk in and reserve a room. Hotels should observe recommended safe check in practices. See the AHLA’s Staying Safe Guide for recommendations.

Should I rent a room to guests who are not from the same household?

The AHLA’s view is that hotels do not necessarily know if those who reserve or register are from the same household or cohort, and there may be situations when such circumstances need to be accommodated. Hotels are not responsible for determining whether guests or potential guests comply with the new public health restrictions, but may wish to remind guests that indoor close contacts are currently restricted to people in the same household, per the government’s Enhanced Public Health Measures.

What if I observe guests not observing current public health restrictions?

Hotels should ensure signage is placed in guest areas reminding them of the requirement to observe public health restrictions. Guests who do not comply should be reminded of the requirements. The AHLA’s view is that hotels should not be expected to enforce public health orders, and may submit a complaint through the government’s Enhanced Public Health Measures web page.

The AHLA is here to support all Alberta hotels during COVID-19. Please contact us at WeHelpHotels@ahla.ca or 780.436.6112 (toll-free in Alberta 1.888.436.6112) if you have any questions.