Alberta hotels are supporting both federal and provincial public health initiatives. Here is information about how to get involved:


The Government of Alberta is working with hotels to support Albertans who need to quarantine or isolate. This includes paying for hotel rooms at a pre-set rate so they can be occupied by isolating individuals.

The government has notified the AHLA that they need more hotels on the program, especially in locations outside of major centres. They are in greatest need of hotels in Fort McMurray at this time. Hotels are selected through the government’s Pre-Qualification Request (PQR) process. In order to be approved, your insurance company must be willing to sign off on the PQR requirements.

Citizens looking to book a hotel room through this program should call 211.

If you have any questions, please email the Government of Alberta’s Contracting Manager, Karen Bochansky.


As of February 22, 2021, all travellers arriving by air will be required to reserve, prior to departure to Canada, a 3-night stay in a government approved hotel. These new measures are in addition to existing mandatory pre-boarding and health requirements for air travellers. They will apply to non-essential travellers travelling for discretionary purposes, and will not impact essential travellers/workers that will be exempt from these policies.

The Government has emphasized that the implementation of these measures is to deter non-essential travel, indicating that they have already seen a drop in international arrivals since announcing additional travel restrictions.

The process for travellers will be as follows:

  • Travellers must book in advance of departure from Canada. (Hotel booking information will be available online as of February 18, 2021.)
  • Travellers are required to book a hotel in the city in which they first arrive in Canada.
  • Travellers may select any government approved hotel to complete their 3-night stay.
  • Travellers will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport, and another at the end of their 14-day quarantine period.
  • Upon arrival by air, once the traveller has met all eligibility and health screening requirements, the traveller will proceed to the pre-booked hotel to await results of their arrival test.
  • If a traveller tests negative during their mandatory quarantine at the hotel, they can continue on to their place of quarantine for the remainder of their 14-day quarantine period and complete their test kit as instructed. If positive, the traveller will be relocated by the Public Health Agency of Canada to a designated quarantine facility or other suitable place of quarantine.
  • Travellers are responsible for their transportation arrangements to their final destination once a negative test is received.

The Hotel Association of Canada (HAC) continues to work closely with Government officials to ensure that the reputation of the industry is preserved and that a clear set of operational guidelines are produced for participating hotels.

Frequently Asked Questions:

How were hotels selected to become a government-approved hotel?
To have been considered, Alberta hotels must have applied by February 10. They must be located within 10 km of the Calgary International Airport, and meet a number of requirements including HVAC specifications, 24 hour entry, segregation of regular guests and quarantine guests, check in and check out monitoring/reporting to PHAC, and the ability to monitor and report travellers departing without authority. are kept updated. The cost of the hotel stay, determined by the hotel, is inclusive of costs associated with the room, food, cleaning, infection prevention and control measures, security, and transportation.

What is a Federal Quarantine Facility/Isolation Center?
If a traveller presents symptoms or a positive COVID-19 test during the mandatory quarantine period at a government-approved hotel, they will be transferred to one of these designated quarantine facilities. Similarly if they land with symptoms, they are immediately transported to a quarantine facility.

How do you break down the fee for the traveller’s 3-night stay?
This 3-night fee will be inclusive of security, insurance, food, accommodations, medical services, infection control, transport, enforcement, cleaning, etc. The government suggested cost of $2,000 would include all of these items, and is designed to be a deterrent for those considering winter travel. Travellers will need to pre-book this non-refundable fee before they are allowed to proceed with travel bookings.