Update January 18, 2021:

Update January 7, 2021: The government has announced that current public health measures will be in effect until at least January 21, 2021. We encourage you to talk to your staff about following these restrictions in the workplace and at home.

Violations of these restrictions may lead to fines. Below is a list of restrictions that may affect your property.

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Restrictions Throughout Alberta

  • Masks are mandatory in all indoor public spaces and workplaces across the province.
  • Indoor social gatherings are banned, including gatherings in workplaces. This will be enforceable with $1000 fines.
  • Outdoor gatherings are permitted for up to 10 people, but attendees should remain distanced at all times and follow all public health measures.
  • Employees MUST work from home unless they are unable to do their jobs remotely.

Hotels & Guest Rooms:

  • Hotels can continue to take walk-in guests.
  • Hotel guests are not permitted to host visitors from outside their immediate household in their rooms.

Food & Beverage:

  • Restaurants, pubs, bars, lounges, cafés & breakfast rooms must be closed to in-person service.
  • Take-out, delivery, curbside service, and room service are still permitted.
  • Alcohol may be sold through take-out or delivery from Class A licensed establishments.

Events, Meeting Rooms, Banquet Halls, Trade Shows & Conference Centres:

  • In most cases, hotels can remain open for accommodation only in most cases— meeting rooms must be closed. No meetings or events, including weddings and funerals, are permitted.
  • The only exceptions are for worship groups and support meetings, such as Alcoholics Anonymous, with adherence to strict measures to control COVID-19. This includes masking, physical distancing, limiting to 15% of fire code occupancy, and compliance with public health guidance.

Swimming Pools, Fitness Centres, Spas, and Personal & Wellness Services:

  • Swimming pools, fitness centres, spas must be closed at this time.
  • The AHLA had asked the government to consider allowing private swimming pool rentals; however, private swimming pool rentals will not be permitted at this time.
  • Personal & wellness services can be open by appointment only.


  • The VLT network is closed until the public health order is lifted.
  • VLTs should be left powered on so AGLC can perform checks and software maintenance.

See the complete order from the Chief Medical Officer of Health.

New Measures at a Glance

Frequently Asked Questions for Hotels:

The AHLA has reached out to the government for clarification of restrictions for hotels:

Do the restrictions mean that walk-in guests cannot be accepted?

No, guests may still walk in and reserve a room. Hotels should observe recommended safe check in practices. See the AHLA’s Staying Safe Guide for recommendations.

Should I rent a room to guests who are not from the same household?

The AHLA’s view is that hotels do not necessarily know if those who reserve or register are from the same household or cohort, and there may be situations when such circumstances need to be accommodated. Hotels are not responsible for determining whether guests or potential guests comply with the new public health restrictions, but may wish to remind guests that indoor close contacts are currently restricted to people in the same household, per the government’s Enhanced Public Health Measures.

What if I observe guests not observing current public health restrictions?

Hotels should ensure signage is placed in guest areas reminding them of the requirement to observe public health restrictions. Guests who do not comply should be reminded of the requirements. The AHLA’s view is that hotels should not be expected to enforce public health orders, and may submit a complaint through the government’s Enhanced Public Health Measures web page.

Can my hotel host a small wedding or funeral?

No, hotels are not permitted to host weddings or funerals of any size at this time.

The AHLA is here to support all Alberta hotels during COVID-19. Please contact us at WeHelpHotels@ahla.ca or 780.436.6112 (toll-free in Alberta 1.888.436.6112) if you have any questions.