Current public health restrictions will be in effect until further notice. Violations of these restrictions may lead to fines.

See the current Chief Medical Officer of Health Order 10-2021.

Restrictions

  • Masks are mandatory in all indoor public spaces and workplaces across the province.
  • Indoor social gatherings are banned, including gatherings in workplaces. This will be enforceable with $1000 fines.
  • Outdoor gatherings are permitted for up to 10 people, but attendees should remain distanced at all times and follow all public health measures.
  • Employees MUST work from home unless they are unable to do their jobs remotely.

Hotels & Guest Rooms:

  • Hotels can continue to take walk-in guests.
  • Hotel guests are not permitted to host visitors from outside their immediate household in their rooms.
  • Individuals who reside on their own can have their two close contacts stay with them in a hotel room, with the following restrictions:
    • An individual who lives alone may stay with both of their close contacts, IF both of the close contacts live on their own.
    • If the close contacts do not live alone, only one close contact may stay with the individual who lives alone.

Food & Beverage:

  • In-person service is not permitted indoors.
  • Restaurants, pubs, bars, lounges and cafes can open for outdoor patio dining, takeout, curbside pickup, delivery/room service only.
    • Patio seating must be limited to a maximum of 6 people per table – individuals must be from the same household or the 2 close contacts for a person living alone.
    • Tables and dining parties must be 2 metres apart or separated by an impermeable barrier that will prevent droplet transmission.
    • Individuals must stay seated with their dining party unless using the washroom, paying, or entering/exiting the facility. Masks must be worn indoors.
    • Contact information must be collected from one person of the dining party.
    • Liquor service ends at 10 pm.
    • Patio dining must close by 11 pm.
    • No entertainment allowed (VLTs, pool tables, live music, etc.).

Events, Meeting Rooms, Banquet Halls, Trade Shows & Conference Centres:

  • Hotels may rent out meeting rooms for the following purposes:
    • For a wedding ceremony of up to 10 people or a funeral service of up to 20 people:
      • this number includes any person providing production or technical support
      • this number does NOT include funeral service or facility staff, funeral clergy, or event organizers who are not considered invited guests
      • receptions are NOT permitted
      • masks are mandatory unless all attendees are from the same household
      • attendees must remain 2 metres apart, unless they are members of the same household
      • production and technical support must wear a face mask and remain 3 metres away from anyone attending the ceremony or service (except from other production and technical support people)
    • For the following purposes, guests MUST book appointments to use these facilities and follow public health protocols while using these spaces (masking, physical distancing, posting signage about hand washing & physical distancing, etc.) See the AHLA Safe Accommodation Promise guide to for health & safety guidance related to meetings.
      • to provide health care services
      • to provide child care services
      • for elections purposes and related activities
      • to undertake jury selections and jury trials
      • as a shelter for vulnerable persons
      • as a place of worship
      • as an indoor market
      • as a location for blood donation and collection activities
      • as a location for mutual support meetings
      • as a location for charitable activities including but not limited to food, clothing, and toy collection and distribution
      • to provide counselling services
      • to provide consular services
      • to provide Federal Mediation and Conciliation services
      • as a location for professional or other certification activities, including but not limited to recertification training or exams
      • to provide a location for group physical activity to occur
      • as a location for the exclusive use of a person and any member of their household
  • Any other type of meeting not listed here is not permitted in hotels at this time. 
  • Hotel meeting rooms can no longer be used to broadcast a virtual meeting, unless an exemption is granted by AHS.

Swimming Pools, Hot Tubs & Fitness Centres:

  • Pools & fitness centres can remain open by appointment only, but when no trainer is present, facilities must be restricted to an individual or single household. 
  • Guests MUST book appointments to use these facilities and follow public health protocols while using these spaces (masking, physical distancing, postage signage about hand washing & physical distancing, etc.). See the Government of Alberta’s guidance for indoor fitness for more details. See the AHLA Safe Accommodation Promise guide to for health & safety guidance related to swimming pools and fitness centres.
  • People who live alone and their two close contacts are not able to use a facility for exclusive use at this time.
  • Multiple groups can access the pool facility at the same time only IF:
    • Each group is under the instruction of a trainer/coach on a 1-to-1, or 1-to-1 household, basis. Three metre distancing must be maintained between all individuals from separate households and between the groups. Groups must not interact with each other.
    • A youth group has no more than 10 people total, including instructor(s). Three metre distancing must be maintained between all individuals from separate households and between the groups. Groups must not interact with each other.
  • A single household can use a single amenity within a larger facility (e.g. one household could use the hot tub and another could use the pool) IF:
    • The amenity is fully enclosed by permanent/semi-permanent walls or the airspace/ventilation serving the amenity is distinct from adjacent areas/amenities, or as approved by AHS on a case-by-case basis, and
    • There are no shared hallways, washrooms, or waiting rooms serving the enclosed space where other guests can congregate.
  • Lessons, practices, and physical conditioning activities taking place in hotel facilities must adhere to the “Indoor Fitness” rules on the Government of Alberta website (listed under Business and Service Restrictions section).
  • IMPORTANT: If you are re-opening your swimming pool or hot tub, you are required to submit a microbiological water sample before opening. Contact your local public health inspector or submit your questions to Environmental Public Health for additional information about safe re-opening. Additional info: Guidance for Flushing Water Systems

Spas and Personal & Wellness Services:

  • Hotel spas may continue to book services by appointment. Walk-ins are not permitted.

VLTs:

  • The VLT network is closed until the public health order is lifted.
  • VLTs should be left powered on so AGLC can perform checks and software maintenance.
New Measures at a Glance

Frequently Asked Questions for Hotels:

The AHLA has reached out to the government for clarification of restrictions for hotels:

Do the restrictions mean that walk-in guests cannot be accepted?

No, guests may still walk in and reserve a room. Hotels should observe recommended safe check in practices. See the AHLA’s Staying Safe Guide for recommendations.

Should I rent a room to guests who are not from the same household?

The AHLA’s view is that hotels do not necessarily know if those who reserve or register are from the same household or cohort, and there may be situations when such circumstances need to be accommodated. Hotels are not responsible for determining whether guests or potential guests comply with the new public health restrictions, but may wish to remind guests that indoor close contacts are currently restricted to people in the same household, per the government’s Enhanced Public Health Measures.

What if I observe guests not observing current public health restrictions?

Hotels should ensure signage is placed in guest areas reminding them of the requirement to observe public health restrictions. Guests who do not comply should be reminded of the requirements. The AHLA’s view is that hotels should not be expected to enforce public health orders, and may submit a complaint through the government’s Enhanced Public Health Measures web page.

The AHLA is here to support all Alberta hotels during COVID-19. Please contact us at WeHelpHotels@ahla.ca or 780.436.6112 (toll-free in Alberta 1.888.436.6112) if you have any questions.