Current public health restrictions will be in effect until further notice. Violations of these restrictions may lead to fines.
See the current Chief Medical Officer of Health Order 10-2021.
Frequently Asked Questions for Hotels:
The AHLA has reached out to the government for clarification of restrictions for hotels:
Do the restrictions mean that walk-in guests cannot be accepted?
No, guests may still walk in and reserve a room. Hotels should observe recommended safe check in practices. See the AHLA’s Staying Safe Guide for recommendations.
Should I rent a room to guests who are not from the same household?
The AHLA’s view is that hotels do not necessarily know if those who reserve or register are from the same household or cohort, and there may be situations when such circumstances need to be accommodated. Hotels are not responsible for determining whether guests or potential guests comply with the new public health restrictions, but may wish to remind guests that indoor close contacts are currently restricted to people in the same household, per the government’s Enhanced Public Health Measures.
What if I observe guests not observing current public health restrictions?
Hotels should ensure signage is placed in guest areas reminding them of the requirement to observe public health restrictions. Guests who do not comply should be reminded of the requirements. The AHLA’s view is that hotels should not be expected to enforce public health orders, and may submit a complaint through the government’s Enhanced Public Health Measures web page.
The AHLA is here to support all Alberta hotels during COVID-19. Please contact us at WeHelpHotels@ahla.ca or 780.436.6112 (toll-free in Alberta 1.888.436.6112) if you have any questions.