As concerns about the COVID-19 Coronavirus spread, The AHLA is working to ensure its members have current and accurate information about the COVID-19 Coronavirus. *Information provided by the Government of Alberta.

What is a Coronavirus?

Coronaviruses are a large family of viruses. Some cause respiratory illness in people, ranging from mild common colds to severe illnesses. Others cause illness in animals. Rarely, animal coronaviruses can infect people, and more rarely, these can then spread from person to person through close contact. “Novel coronaviruses,” such as COVID-19, are new strains of the virus that have not been previously identified in humans.

How Do I Protect My Staff and Guests?

To help protect your staff and guests against respiratory illnesses, including the flu and COVID-19, you should encourage your staff to:

  • Encourage good hygiene practices. Encourage your staff to wash their hands frequently, and ensure that tissues and hand sanitizer are available throughout your property for all staff and visitors to use.
  • Stay home if you aren’t feeling well. Encourage staff to stay at home and away from others if they are exhibiting flu-like symptoms, such as fever or a cough.
  • Make sure you’re using your cleaning products properly. Check with the supplier of your cleaning products to ensure they are being used properly for disinfection in all areas of your hotel, including guest rooms, meeting rooms, public areas, and staff accommodations. Make sure to review these procedures with housekeeping staff.

What Do I Do if a Staff Member or Guest Thinks They May Have Been Exposed to COVID-19, or if They are Showing Symptoms?

Call 811 Health Link.

What Do I Do If a Staff Member Has Recently Visited a High-Risk Area?

The Government of Alberta recommends you take these precautions (scroll down to “Info for Employers”)

COVID-19 Resources

COVID-19 Guide for Alberta Hotels (Resources to help you navigate the COVID-19 outbreak)