• Campground Resources (19)
• General Resources (14)
• Link Resources (2)

Alberta Tourism Industry Information

Looking for research and information about Alberta's tourism industry?

/read more...

AHLA 2009 - 2010 Board of Directors

The AHLA's Board of Directors is responsible for the governance of the association.  If you have ideas about how the AHLA can serve its members, contact a director in your area.

/read more...

AHLA Mission & Values

In March 2006, the AHLA's Board of Directors adopted a Mission Statement and Eight Key Values by which our association does business.

/read more...

AHLA Releases Best Practices Guide in Environmental Stewardship

You can reduce your property's impact on the environment - we can help!

/read more...

Cleaning Standards for Jetted Tubs

Proper cleaning and sanitizing is critical in guest rooms with jetted tubs.

Jetted tub cleaning and disinfecting is an important and ongoing process. By using consistent cleaning methods you are doing your best to ensure a safe and comfortable environment for your guests. The AHLA's Quality Assurance Team has a number of recommendations to assist you.

/read more...

Guest Safety Tips

Guest safety should be a priority for every hotel, motel, campground and resort.

/read more...

Guests with Service Animals

Albertans with disabilities who use qualified service dogs now have access to all public places in the province. These are the same rights as blind and/or visually impaired persons who use a guide dog.  According to Alberta law, no guest may be refused service because they use a service animal in any area of your property, including restaurants and guest rooms, even if you have a 'No Pets' policy.

/read more...

Hotel Glassware - Your Choice is Clear

The AHLA encourages all properties that provide glassware in their guest rooms to use proper cleaning and sanitizing procedures.

/read more...

Housekeeping Practices

The AHLA has developed guidelines and checklists to help your Housekeepers to understand how your property is evaluated when our Quality Assurance Advisors come to visit.

/read more...

Keep Credit Card Payments Secure

Hospitality merchants have recently seen an increase in the number of data compromise attacks. Chase Paymentech™ wants to make sure you are aware of developing threats and how to protect against them. Take action to protect cardholder data and help prevent attacks!

/read more...

Managing Waterfront and Riparian Areas

Many AHLA campground members operate on or near lakes and rivers.  The AHLA has worked with Alberta Environment to provide resources that will help our members to ensure that they use sound environmental stewardship practices at their properties.

/read more...

Prepare Your Property for a Flu Pandemic

A flu pandemic could have a serious effect on your business.

/read more...

Prevent Identity Theft at Your Property

Identity theft, one of the fastest growing crimes in Canada, occurs when someone's personal information is used without his or her knowledge or consent to commit a crime, such as fraud or theft.

/read more...

Protect Yourself from Email Fraud

Hotels, motels, and bed & breakfasts are frequent targets for email fraud.   

The AHLA encourages our members to be extremely cautious about suspicious email requests!

/read more...

Public Health Information

Alberta Health has a vast array of resources that can help you to ensure that guests in your hotel, motel, restaurant or campground have a safe and comfortable stay.

/read more...

Recycling Hotline

Looking for information on where to recycle items from your hotel, motel or campground in your area? 

/read more...

Reduce Waste at Your Property

You can save money and reduce your property's impact on the environment by looking at the amount of waste your hotel, motel or campground generates.

/read more...

Stay Focused on Revenue Management

Hotels, motels and campgrounds should be even more focused on revenue management during an economic downturn, thinking about who your customers are and how your rooms are priced.

/read more...

You and Your Staff Can Protect Children

Together, we can help protect children and youth from sexual abuse. That’s the message the Alberta government and the AHLA are sending to owners, managers and staff of hotels, motels and campgrounds through a joint education campaign.

/read more...