Train Your Staff for Nationally Recognized Certification
The AHLA has resources that can help you train staff in a variety of positions at your hotel, motel or campground. emerit training and products are the only national standards for tourism industry professions in Canada. When employees meet emerit standards, they rank among the best for skills, knowledge and attitude.
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Alberta Tourism Industry Information
Looking for research and information about Alberta's tourism industry?
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Accommodation and Food Services Industry Data
Did you know that 6.3% of Alberta's workers are employed in the hospitality industry?
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AHLA 2010 - 2011 Board of Directors
The AHLA's Board of Directors is responsible for the governance of the association. If you have ideas about how the AHLA can serve its members, contact the director in your area.
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AHLA Mission & Values
In March 2006, the AHLA's Board of Directors adopted a Mission Statement and Eight Key Values by which our association does business.
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AHLA Releases Best Practices Guide in Environmental Stewardship
You can reduce your property's impact on the environment - we can help!
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Cleaning Standards for Jetted Tubs
Proper cleaning and sanitation is critical in guest rooms with jetted tubs.
Jetted tub cleaning and disinfecting is an important and ongoing process. By using consistent cleaning methods you are doing your best to ensure a safe and comfortable environment for your guests. The AHLA's Quality Assurance Team has a number of recommendations to assist you.
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Good Housekeeping
The AHLA has developed guidelines and checklists to help your housekeepers to understand how your property is evaluated when our Quality Assurance Advisors come to visit.
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Guest Safety Tips
Guest safety should be a priority for every hotel, motel, campground and resort.
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Guests with Service Animals
Albertans with disabilities who use qualified service dogs now have access to all public places in the province. These are the same rights as blind and/or visually impaired persons who use a guide dog. According to Alberta law, no guest may be refused service because they use a service animal in any area of your property, including restaurants and guest rooms, even if you have a 'No Pets' policy.
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Hotel Glassware - Your Choice is Clear
The AHLA encourages all properties that provide glassware in their guest rooms to use proper cleaning and sanitizing procedures.
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Housekeeping Room Attendant Training
Well trained and thorough housekeeping staff are critical to your guests' comfort and satisfaction. The AHLA has free resources that can help you and your Housekeeping department manager.
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Keep Credit Card Payments Secure
Hospitality merchants have recently seen an increase in the number of data compromise attacks. Chase Paymentech™ wants to make sure you are aware of developing threats and how to protect against them. Take action to protect cardholder data and help prevent attacks!
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Maintaining Work-Life Balance in a 24 x 7 Industry
Maintaining work-life balance is hard in a 24 x 7 industry!
You probably agree that work-life balance is a worthwhile goal. But as the owner or manager of a hotel, motel or campground, you may need more reasons than that to build it into your business plan! Studies show that a business' ability to attract and keep employees increasingly depends on work-life balance.
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Managing Waterfront and Riparian Areas
Many AHLA campground members operate on or near lakes and rivers. The AHLA has worked with Alberta Environment to provide resources that will help our members to ensure that they use sound environmental stewardship practices at their properties.
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New Regulations for Time Shares
Does your hotel, campground, RV park or lodge have a time share structure? Your business may be affected by new regulations being introduced by the Alberta government.
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Prepare Your Property for a Flu Pandemic
A flu pandemic could have a serious effect on your business.
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Prevent Identity Theft at Your Property
Identity theft, one of the fastest growing crimes in Canada, occurs when someone's personal information is used without his or her knowledge or consent to commit a crime, such as fraud or theft.
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Protect Yourself from Email Fraud
Hotels, motels, and bed & breakfasts are frequent targets for email fraud.
The AHLA encourages our members to be extremely cautious about suspicious email requests!
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Public Health Information
Alberta Health Services has a vast array of resources that can help you to educate and train your staff, ensuring that your guests have a safe and comfortable stay.
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Recycling Hotline
Looking for information on where to recycle items from your hotel, motel or campground in your area?
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Reduce Waste at Your Property
You can save money and reduce your property's impact on the environment by looking at the amount of waste your hotel, motel or campground generates.
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Stay Focused on Revenue Management
Hotels, motels and campgrounds should be even more focused on revenue management during an economic downturn, thinking about who your customers are and how your rooms are priced.
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We've Moved!
After more than 20 years at Centre 104, the AHLA has moved to its new office.
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You and Your Staff Can Protect Children
Together, we can help protect children and youth from sexual abuse. That’s the message the Alberta government and the AHLA are sending to owners, managers and staff of hotels, motels and campgrounds through a joint education campaign.
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Government Relations
The Foreign Worker Application Step-by-Step Guide
If you're considering bringing in foreign workers to solve your labour shortage, this new AHLA guide can lead you through the labyrinth. You'll access ...
- What you need to know
- Who to contact
- The employer forms you'll need
...all in one convenient binder.
Contact AHLA for details.
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