Alberta Tourism Industry Information
Looking for research and information about Alberta's tourism industry?
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AHLA 2009 - 2010 Board of Directors
The AHLA's Board of Directors is responsible for the governance of the association. If you have ideas about how the AHLA can serve its members, contact a director in your area.
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AHLA Mission & Values
In March 2006, the AHLA's Board of Directors adopted a Mission Statement and Eight Key Values by which our association does business.
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AHLA Releases Best Practices Guide in Environmental Stewardship
You can reduce your property's impact on the environment - we can help!
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Cleaning Standards for Jetted Tubs
Proper cleaning and sanitizing is critical in guest rooms with jetted tubs.
Jetted tub cleaning and disinfecting is an important and ongoing process. By using consistent cleaning methods you are doing your best to ensure a safe and comfortable environment for your guests. The AHLA's Quality Assurance Team has a number of recommendations to assist you.
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Guest Safety Tips
Guest safety should be a priority for every hotel, motel, campground and resort.
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Guests with Service Animals
Albertans with disabilities who use qualified service dogs now have access to all public places in the province. These are the same rights as blind and/or visually impaired persons who use a guide dog. According to Alberta law, no guest may be refused service because they use a service animal in any area of your property, including restaurants and guest rooms, even if you have a 'No Pets' policy.
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Hotel Glassware - Your Choice is Clear
The AHLA encourages all properties that provide glassware in their guest rooms to use proper cleaning and sanitizing procedures.
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Housekeeping Practices
The AHLA has developed guidelines and checklists to help your Housekeepers to understand how your property is evaluated when our Quality Assurance Advisors come to visit.
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Keep Credit Card Payments Secure
Hospitality merchants have recently seen an increase in the number of data compromise attacks. Chase Paymentech™ wants to make sure you are aware of developing threats and how to protect against them. Take action to protect cardholder data and help prevent attacks!
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Managing Waterfront and Riparian Areas
Many AHLA campground members operate on or near lakes and rivers. The AHLA has worked with Alberta Environment to provide resources that will help our members to ensure that they use sound environmental stewardship practices at their properties.
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Prepare Your Property for a Flu Pandemic
A flu pandemic could have a serious effect on your business.
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Prevent Identity Theft at Your Property
Identity theft, one of the fastest growing crimes in Canada, occurs when someone's personal information is used without his or her knowledge or consent to commit a crime, such as fraud or theft.
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Protect Yourself from Email Fraud
Hotels, motels, and bed & breakfasts are frequent targets for email fraud.
The AHLA encourages our members to be extremely cautious about suspicious email requests!
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Public Health Information
Alberta Health has a vast array of resources that can help you to ensure that guests in your hotel, motel, restaurant or campground have a safe and comfortable stay.
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Recycling Hotline
Looking for information on where to recycle items from your hotel, motel or campground in your area?
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Reduce Waste at Your Property
You can save money and reduce your property's impact on the environment by looking at the amount of waste your hotel, motel or campground generates.
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Stay Focused on Revenue Management
Hotels, motels and campgrounds should be even more focused on revenue management during an economic downturn, thinking about who your customers are and how your rooms are priced.
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You and Your Staff Can Protect Children
Together, we can help protect children and youth from sexual abuse. That’s the message the Alberta government and the AHLA are sending to owners, managers and staff of hotels, motels and campgrounds through a joint education campaign.
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Alberta's Recycling Hotline
Looking for information on where to recycle items in your area?
Call the Recycling Hotline at 1-800-463-6326 weekdays or access the information 24/7 online.

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