About Organizational Effectiveness
Organizational effectiveness is any strategy or initiative that improves a company's ability to achieve its goals. To AHLA members, this could mean providing customer service that exceeds guests' expectations.
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Resources Available through Alberta Employment, Immigration and Industry (EII)
The provincial government department Alberta Employment, Immigration and Industry (EII) has many useful publications regarding staffing and human resource development.
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Resources Available through the Canadian Tourism Human Resource Council (CTHRC)
The Canadian Tourism Human Resource Council (CTHRC) has many resources to help create and improve develop professionalism and best practices, and to promote hospitality career opportunities.
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Government Relations
Be an Employer of Choice
"It is truly an honor to be recognized as an Employer of Choice. We take great pride in knowing we value not only the needs of our Guests but that of our Colleagues. This award makes us all feel proud to come to work each day. If it wasn't for the dedication of our entire Team we wouldn't have a place for our guests to come and enjoy."
- Jennifer Cavanaugh, Assistant Director, Human Resources
"Our Colleagues really are the foundation of The Fairmont Chateau Lake Louise."
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