The AHLA offers individual consultations to identify your property’s strengths and needs, enabling you to distinguish your hotel, motel, resort of campground from other employers. The AHLA can help identify your property’s needs in the areas of:
The AHLA has a variety of products, programs and services that can help your property, including:
We would like to congratulate each of the properties who received the Employers of Choice designation due to their commitment to achieving excellence in human resource practices.
Congratulations to the properties that achieved the Employer of Choice designation for 2013. A full list of all EoC properties for 2013 can be found here.
Established in 1993, the Canadian Tourism Human Resource Council (CTHRC) addresses labour market issues and promotes professionalism in the Canadian tourism sector.
Groom Your Workforce. Boost Productivity. Increase Revenue.
Skills training, upgrading, and certification for your staff are available through the AHLA for the Canadian Tourism Human Resource Council (CTHRC) Tourism Training brand – emerit. All emerit products and programs are based on industry – defined standards, and are recognized across Canada.
Successful business owners and managers know that poorly trained employees have an adverse effect on customer service, leading to lost revenue, reduced job satisfaction and poor morale, which in turn lead to increased turnover and costs associated with hiring and training new staff members.
Thousands of successful tourism and hospitality professionals, working for some of the best companies in Canada and around the world, have improved their skills and knowledge and advanced their career with emerit.
National Occupational Standards are manuals listing the skills and knowledge required to be successful in an occupation, and are available for a wide range of tourism and hospitality professions. Developed and validated by industry experts, National Occupational Standards represent what real employers look for in new hires, and reflect actual workplace conditions and current issues affecting the occupation.
Training is available for dozens of occupations, in easy to manage online modules, so your busy employees can focus on the areas where they need to improve. For those who prefer a more traditional approach to learning, workbooks are also available.
All emerit training is focused on building real skills—not just memorizing information. Training from emerit is flexible–it can be used in the workplace, in the classroom and for self-directed study.
Online learning offers the ultimate in easy to use, portable, and engaging professional development. Accessible anywhere, anytime, emerit online learning is self-directed, enabling employees to learn outside of work hours, using the best approach for their learning style. Best of all, no printing or shipping means no extra costs, access to training is instant, and the training is environmentally friendly!
When employees are certified through emerit, they earn a prestigious, national credential that identifies them as a true professional in their occupation, and recognizes the skills, knowledge, pride, and dedication they have brought to their career—and to your business.
Professional certification from emerit
Visit www.emerit.ca for further details on national occupational standards, training resources, and professional certification. To register for emerit certification, complete & return the certification registration form to the AHLA office.
To find out more about these resources, please contact the AHLA at hrd@ahla.ca, or toll free at 1.888.436.6112.
Working in tourism means different things to different people: flexible part-time or seasonal jobs, full-time positions, or rewarding careers. The CTHRC is committed to helping people Discover Tourism for the jobs that best-suited to their particular skills and lifestyles.
