FAQ

 

What is the Ambassador Program?

AHLA launched an Ambassador Program to pair first time convention attendees and new members with experienced members, to learn what to expect and how to get the most out of the AHLA Convention & Trade Show. If you select “Yes, send me more information on the Ambassador Program” on your registration form, you will be contacted with information about becoming a mentor or mentee.

When and where is the AHLA convention being held?

The 94th Annual AHLA Convention & Trade Show was held April 24th – 26th, 2014 at The Banff Centre.

Who should attend this event?

The AHLA Convention & Trade Show is designed for all levels of staff for fixed roof accommodations of properties of all sizes.  You must be a member of the AHLA, in good standing, or an invited guest to attend this annual event.

Where do I stay?

There is a group block of rooms available at The Banff Centre for all event attendees. The room block is only available until March 7th, 2014. To book your room, please contact The Banff Centre directly at 403-762-6308 or toll free at 1-800-884-7574.  You can also book online by clicking on the following link: The Banff Centre Online Reservations
 

How do I get to the convention?

To access a map and directions to The Banff Centre, click on the following link: The Banff Centre Map & Directions

How do I register?

You can register securely online by visiting www.ahla2014.com or by manually filling out a registration form and faxing it to 780.425.5121 or emailing it to Idoyle@edmonton.ca . Please visit the Registration page for more information or to download a copy of the registration form.

What does it cost to attend the convention?

Full Registration prior to the Early Bird Deadline of March 28th is $475.00.  After March 28th the cost is $575.00.  There are also various fees for individual tickets.

What methods of payment do you accept?

Fees can be paid by VISA, MasterCard or cheque made payable to the Alberta Hotel & Lodging Association, c/o AMG Solutions.

What is included with a Full Registration package?

A Full Registration entitles you to all official events that take place from April 24th – 26th.  This includes all meals, business sessions, and access to the trade show.

Can I register while I am at the convention?

Yes. On-site registration will be available at the AHLA registration desk in The Banff Centre anytime after 2pm on Thursday April 24th.

Do I need to wear a name badge?

Yes. Your name badge is your admission to all areas of the convention, including business sessions, meals and trade show.  Name badges must be worn at all times.

How do I receive my name badge?

You can pick up your registration package, including name badge and delegate bag, on site at the AHLA Registration Desk at The Banff Centre upon your arrival.

I won’t know the names of the people attending until about one week prior – can I still register?

Yes, please complete the registration form and indicate the package or tickets required with name(s) to be advised.

What do I do if I have already registered, but now I can’t attend?

Please contact the AHLA office directly at 1-888-436-6112 and we will process your cancellation or transfer your registration. A fee of $250 will be applied to all cancellations.  Please note that no refunds will be accepted after April 24th, however, delegate substitutions are welcomed.

I’m not a member of the AHLA.  Can I still attend?

The AHLA Convention & Trade Show is for AHLA members or invited guests only. If you are not a member, please contact the AHLA office with your special request.

What is the dress code for convention?

Business Casual, with the exception on the Housekeeping Awards Gala and Chairman’s Dinner, which are cocktail attire.

Can my children attend?

Children may attend the convention and trade show with their parents.  However, in order to attend and participate in any of the meals, they will be required to register and pay the applicable fees.

When and where is the Trade Show?

The Trade Show takes place Thursday April 24th, 5:00pm – 9:00pm and Friday April 25th, 10:00am – 1:30pm in the Kinnear Centre at The Banff Centre.

Do I have to register for the convention if I just want to attend the Trade Show?

Yes.  There are individual prices to attend the trade show on Thursday or Friday.  The ticket price includes the meals for the Opening Reception as well as the Luncheon.