Supporting ALBERTA’S TOURISM AND HOSPITALITY INDUSTRY

Current News & Information

January 23, 2015

Run…Win…Sit…Stay 

Want a say in how the AHLA is run? 

March 23 – 27, 2015, AHLA members will elect two individuals to the Board of Directors in each of our three zones:

  • Directors, North (2 seats)
  • Directors, Central (2 seats)
  • Directors, South (2 seats)

You can find out more about how the board works and the roles & responsibilities of board members here.

Elections take place online March 23 – 27, 2015. The completed nomination form must be returned no later than 4 p.m., Friday, February 20.

If you are interested in running for election, complete and return the nomination form (coming soon!). You must be nominated by another AHLA member in good standing to run for election. Your hotel’s account with the AHLA must be in good standing.

Who's Running for Election?  

Check back regularly for a list of candidates who are running in each zone.

Want to know more? 
Call Perry Wilford, Governance Committee Chair at 403.279.8611, or Tracy Douglas-Blowers at 780.423.9227. Keep checking back for the normination form!


January 22, 2015

You've Got The Power To Thwart The Scam
Service & Hospitality Industries are Victims of Phone Scam

It was recently brought to our attention that scammers are targeting the service & hospitality industries.

Scam artists are phoning businesses, stating that their electricity account is in arrears and they must make a payment to avoid immediate disconnection (typically the threat is somewhere from 1-4 hours). This includes Epcor, Fortis, and ENMAX customers. The caller leaves a number (1.800.452.0273) which leads to a recording indicating you've reached the “Disconnection Department” and to stay on the line for an agent. The victim is then asked to make payment by credit card, Paypal, or pre-paid Visa/MasterCard debit cards.

ENMAX, Epcor, and Fortis Alberta do not immediately disconnect customers in this way. If there are arrears on a customer account, all three utilities work with customers to make payment arrangements and notify them well in advance of a disconnection taking place.

ENMAX has been in contact with Calgary Police about the issue and have also spoken to Telus in the hopes of having the number shut down (though it turns out they do not host the number and we are therefore trying to contact AT&T as it’s possible this is originating in the U.S.).  

Click here to listen to an actual phone call with scammers: http://globalnews.ca/news/1764419/enmax-warns-of-phone-scam-claiming-power-will-be-disconnected/

Hear about a restaurant owner who was contacted: http://globalnews.ca/news/1764419/enmax-warns-of-phone-scam-claiming-power-will-be-disconnected/ 

If you receive a suspicious phone call:

  • Do not give out any personal or business information, including account numbers or addresses.

  • Report the phone call to the Alberta Utilities Advocate by email  or call them in Alberta at 310- 4-UCA (310-4822).

 

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